Last updated: December 8, 2025
Choose Takeaway (operated by ServeLogic) is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our platform.
Important Distinction: Unlike traditional food delivery platforms, Choose Takeaway does not collect, store, or control customer ordering and account data. When you place an order through our platform, your personal information (name, address, phone number, order details) goes directly to the Restaurant Partner. The Restaurant Partner is the data controller for this information.
This Privacy Policy covers only the limited data we collect for website operation (cookies, analytics, and technical data). For information about how your ordering data is handled, please contact the Restaurant Partner directly.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 for the data we do process.
What We DON'T Collect:
Choose Takeaway does not collect or store:
This information is collected and controlled directly by Restaurant Partners.
We collect limited technical data to operate and improve our website:
If you are a Restaurant Partner, we collect business information necessary to provide our platform services (business name, contact details, menu information). This is covered under separate Restaurant Partner agreements.
We use the limited technical data we collect for:
Note: Order processing, customer communications, and payment handling are managed directly between you and the Restaurant Partner. We do not have access to this information.
We process the limited technical data we collect based on:
For order and account data, the Restaurant Partner is the data controller and processes your information based on their contract with you.
When you use our platform to place an order, you are providing your information directly to the Restaurant Partner. We act as a technology facilitator - the data flows from you to the restaurant, not through our systems.
We share limited technical data with trusted service providers who help operate our website:
These providers are bound by data protection agreements and only process data on our behalf.
We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
If ServeLogic is involved in a merger, acquisition, or sale of assets, website usage data may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal data:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain website usage data for the following periods:
Customer Order Data: This is not retained by Choose Takeaway. Restaurant Partners determine their own retention policies for customer information. Please contact the Restaurant Partner directly for information about how long they retain your data.
Under UK GDPR, you have rights regarding your personal data. However, the scope of these rights depends on who controls your data:
For the limited technical data we collect, you have the right to:
Contact us at: privacy@choosetakeaway.com
For data related to your orders, account, and personal details, the Restaurant Partner is the data controller. To exercise your GDPR rights regarding this data, you must contact the Restaurant Partner directly:
Choose Takeaway does not collect customer contact information for marketing purposes. Any marketing communications you receive about restaurant offers or promotions come directly from Restaurant Partners, not from Choose Takeaway.
If you wish to opt out of restaurant marketing communications, please contact the Restaurant Partner directly or use their unsubscribe options.
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
Your personal data is stored and processed within the UK and European Economic Area (EEA). If data is transferred outside these regions, we ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Your continued use of our services after changes indicates acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your data rights, please contact us:
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
