Frequently Asked Questions

Choose Takeaway is a platform that connects you directly with local restaurants, allowing them to keep 100% of your order value instead of paying hefty commission fees to third-party platforms. When you order through Choose Takeaway, more of your money goes directly to the restaurants you love.

Unlike major platforms which charge restaurants up to 30% commission, Choose Takeaway allows restaurants to receive 100% of your order value. This means better value for you, and restaurants can afford to offer better deals and maintain quality without the burden of massive platform fees.

You don't need an account to browse restaurants and menus. However, creating an account allows you to save your delivery addresses, track your orders, and access exclusive deals from your favourite restaurants.

Simply enter your postcode on the homepage, browse available restaurants, select your items, and checkout. You'll be directed to the restaurant's own ordering system powered by ServeLogic, where you can complete your order securely.

We're currently launching in Scotland with restaurants in Crieff, Perth, and surrounding areas. We're rapidly expanding across the UK. Enter your postcode to see if we're available in your area yet!

Yes! Once your order is confirmed, you'll receive real-time updates via SMS and can track your driver's location in real-time when they're on their way.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Some restaurants may also accept Apple Pay/Google Pay.

No hidden fees! What you see is what you pay. Restaurants set their own delivery fees (if any), and there are no service charges or platform fees added to your order.

You can request the permanent deletion of your account and all associated personal data by visiting our Account Deletion Request page. Once submitted, our privacy team will process your request within 7 business days.